Support

Our support staff is comprised of experienced engineers who understand the needs and problems facing users in competitive professional environments. We pride ourselves on offering timely, professional support from our expert Technical Support Engineers for FLOW-3D, FLOW-3D CAST and FlowSight.

Contact Support

Email requests will be responded to within 24 hours during the business week. Phone support hours are 8:00 am to 5:00 pm Mountain Time, Monday-Friday, except for holidays. To access our technical team, your license needs to be under an active maintenance contract.

Training

Video trainings covering the essential features of FLOW-3D, FLOW-3D CAST and FlowSight are available on-demand on the Users Site to all users with active maintenance agreements. While video-based, trainees are strongly encouraged to contact support@flow3d.com with any follow-up questions. Don’t have a maintenance agreement? Contact sales@flow3d.com to discuss options.

Supported Platforms

Learn more about the software and hardware platforms we support and get hardware recommendations on our Supported Platforms page.

Users Site

Explore example simulations, download the latest updates, access training videos and chat with our support engineers on the Users Site.

LinkedIn Community Groups

Join our FLOW-3D and FLOW-3D CAST user community groups on LinkedIn.

CFD-Online Forum

Feeling stuck or want to tackle a new problem, but don’t have a maintenance contract? Join the online FLOW-3D community on CFD-Online to get the answers to your questions about FLOW-3D.