Support

Our support staff is comprised of experienced engineers who understand the needs and problems facing users in competitive professional environments. We pride ourselves on offering timely, professional support from our expert Technical Support Engineers for FLOW-3D, FLOW-3D CAST and FlowSight.

Contact Support

Email requests will be responded to within 24 hours during the business week. Phone support hours are 8:00 am to 5:00 pm Mountain Time, Monday-Friday, except for holidays. To access our technical team, your license needs to be under an active maintenance contract.

support@flow3d.com
(+1) 505-982-0088

Supported Platforms

Learn more about the software and hardware platforms we support and get hardware recommendations on our Supported Platforms page.

Users Site

Explore example simulations, download the latest updates, watch video tutorials and access Live Chat on the Users Site.

Training

We’ve heard from many of you that traveling to Santa Fe for training can be expensive or takes too much time from work, so we’re updating our training program to a video-based system that will let you learn our products on-demand, from anywhere in the world.  We’ll be rolling this out over the next several months, starting with FLOW-3D CAST in December 2018 and following with Introductory and Water & Environmental training courses with FLOW-3D in early in 2019.

LinkedIn Community Groups

Join our FLOW-3D and FLOW-3D CAST user community groups on LinkedIn.

CFD-Online Forum

Feeling stuck or want to tackle a new problem, but don’t have a maintenance contract? Join the online FLOW-3D community on CFD-Online to get the answers to your questions about FLOW-3D.