Solving the World’s Toughest CFD Problems

Support for FLOW-3D products


Our support staff is comprised of experienced engineers who understand the needs and problems facing users in competitive professional environments. We pride ourselves on offering timely, professional support from our expert Technical Support Engineers for all FLOW-3D products.

Request Support

Monday thru Friday
8:00am-5:00pm, MST
+1 (505) 982-0088, option 1

Email requests will be responded to within 24 hours during the business week. Phone support hours are 8:00 am to 5:00 pm Mountain Time, Monday-Friday, except for holidays. To access our technical team, your license needs to be under an active maintenance contract.


Video trainings covering the essential features of all FLOW-3D products are available on-demand on the Users Site to all users with active maintenance agreements. While video-based, trainees are strongly encouraged to contact with any follow-up questions. Don’t have a maintenance agreement? Contact to discuss options. Flow Science also offers CFD Services, including customized individual and group training, consultation and access to high performance computing. 

Supported Platforms

Learn more about the software and hardware platforms we support and get hardware recommendations on our Supported Platforms page.

Licensing & Installation

Below are license and installation instructions and license troubleshooting guides for FLOW-3D, FLOW-3D CAST and FLOW-3D HYDRO. If you require additional help installing the software or have license issues, please contact our support engineers. To download the software installations and other resources, please visit our Users Site.

Licensing Troubleshooting

This brief tutorial demonstrates troubleshooting tips for licensing problems with FLOW-3D products. The normal license configuration can be found in the documentation for your product, which is installed in the “help” directory by default. This video does not include troubleshooting for the lmadmin license server included with the Linux installation of FLOW-3D.

Request More Information

FLOW-3D AM WELD Request Info

What additive manufacturing processes do you want to simulate? *
What laser welding processes do you want to simulate? *
FLOW-3D News
Privacy *